TRAVEL INFORMATION
All guests will be required to possess a valid passport when traveling internationally. It is the responsibility of each traveler to ensure they have the proper travel documentation for their trip. Cosby Travel Consultants is not responsible for denied boarding, travel restrictions, or any other causes in the delay or cancellation of your travel plans due to COVID-19 or any other reason. Please review the following websites and links in preparation for your vacation for the most current travel advisories, policies and updates.
IMPORTANT TRAVEL LINKS
AIRLINE AND AIRPORT POLICIES
Please review the airport and airline’s websites for details on their respective policies prior to travel.
Masks – Airports and airlines require almost all travelers to wear a mask or face covering in all public spaces and while on your flight.
Temperature Checks – Airport and airline personnel may take your temperature prior to boarding the aircraft. Thermographic heat motion sensors may be used.
Contactless Travel – Download your boarding pass unto your mobile device to minimize contact while checking in, going through security and boarding your flight. Boarding pass readers are very common these days.
Social Distancing Markers – You will find these markers throughout the airport.
Hand Sanitizer Stations – Located throughout the airport. You may also bring a bottle of hand sanitizer up to 12 ounces in your personal item or carry-on luggage.
Screen Guard Protectors – You will find these at check-in, security, restaurants and other locations.
FORMS
ARRIVAL TO CANCUN
Once you have collected your luggage, precede out of the exit doors, and look for your transportation company providing your transfer to your hotel. A representative will be carrying a sign with the group leaders name on it. Refer to your travel documentations for details.
Do not accept a ride with any other company, as you will be required to pay them for their services. We also recommend that you avoid the timeshare representatives at the airport that will be in and outside of the exit hall.
During your transfer from the airport to your hotel, you will always be required to wear your mask. Normally the drivers will have hand sanitizer and a sanitation mate for you to clean your shoes.
Once you arrive at your hotel, the staff will inform you of their health and safety procedures regarding COVID-19 and how it relates to your stay including dining, activities, tours and excursions. Currently, the Mexican government is permitting hotels in Quintana Roo to operate at 60% occupancy. This policy is subject to change without advance notice. Prior to your luggage being delivered to your room, it will be disinfected.
We recommend that you bring ample face masks/coverings and hand sanitizer for the duration of your vacation.